Introduction

This policy details our process for handling and assessing refund requests, ensuring fairness and consistent service.

Refund Eligibility

Refunds may apply to billing errors, duplicate fees, or confirmed service failures. Other queries are evaluated on an individual basis.

Non-Refundable Instances

Certain digital products or fully delivered services aren't refundable. Users should review specifics before purchasing.

Refund Procedure

Refund requests need transaction details and a clear explanation. Valid claims are refunded to the original payment method.

Partial or Conditional Refunds

Partial refunds might be issued for incomplete or unused services. Conditional refunds depend on specific case circumstances.

Resolving Disputes

In case of disagreements, relevant evidence should be provided. We aim for equitable solutions through thorough communication.

Refund Processing Time

Approved refunds generally take 5–10 business days, though payment provider delays might happen.

Limitations and Exceptions

Refunds aren't granted for misuse, fraud, or service term violations. Final decisions are conclusive.

Policy Updates

This policy might be revised as needed. The latest version will always be accessible here.